Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Mr. Basement Brand! The terms "we", "us" and "our" refer to Mr. Basement Brand. Mr. Basement Brand operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a shopping experience (the "Services").

Mr. Basement Brand is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide to us is correct, current and complete and that you have all rights necessary to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity associated with your account.

SECTION 2 - OUR PRODUCTS

We make every effort to provide accurate descriptions and representations of our products. However, colors and product appearance may vary depending on your device, screen settings and other factors.

Because many of our products are made to order or personalized, the final product may have minor variations that do not affect the overall quality or intended use of the product.

Product descriptions, pricing, availability and other information may be changed at any time without notice.

We reserve the right to discontinue any product or limit quantities available for purchase.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase the products selected.

Mr. Basement Brand reserves the right to accept or decline an order when permitted by applicable law.

Your order is not accepted until payment has been received and the order has been confirmed by Mr. Basement Brand.

Please carefully review your order before submitting it, including the product, size, color, quantity, design and shipping information.

Because personalized products are made specifically for the customer, cancellation requests may not be accepted once production has started.

Purchases are subject to our Return and Refund Policy.

SECTION 4 - PERSONALIZED AND CUSTOM PRODUCTS

Many of our products are personalized or made to order according to information, designs, selections or specifications provided by the customer.

Customers are responsible for reviewing their order information carefully before completing the purchase.

We are not responsible for errors in customer-provided information, including incorrect names, spelling, sizes, colors, designs, addresses or other specifications.

Personalized and custom products are generally not eligible for returns or exchanges due to customer preference or change of mind.

If a personalized or custom product arrives damaged, defective or materially different from what was ordered, please contact us as soon as possible so we can review the issue.

SECTION 5 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time the order is placed and will be included in the order confirmation.

Unless otherwise stated, prices may not include applicable taxes or shipping charges.

Promotional offers may have additional terms and conditions. If the terms of a specific promotion conflict with these Terms of Service, the promotion terms will apply to that promotion.

You agree to provide current, complete and accurate billing, payment and contact information for all purchases made through our store.

SECTION 6 - SHIPPING AND DELIVERY

Shipping options and shipping charges will be displayed during checkout when available.

Estimated delivery dates are provided as estimates and may vary depending on order processing, shipping carrier performance, destination and other circumstances.

We are not responsible for delays caused by shipping carriers, weather, natural disasters, customs, government actions or other circumstances beyond our reasonable control.

We will make reasonable efforts to process and ship orders within the processing time stated on our website.

If we learn that an order cannot be shipped within the promised time, we will provide the customer with appropriate information regarding the delay and available options, including cancellation and refund rights when required by applicable law.

SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including our trademarks, brand name, logos, text, images, graphics, product designs, photographs, videos, audio and other content, are owned by Mr. Basement Brand or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit our content without our prior written permission, except as permitted by law.

Mr. Basement Brand names, logos, product names, designs and slogans may not be used without our prior written permission.

All rights not expressly granted in these Terms are reserved by Mr. Basement Brand.

SECTION 8 - THIRD-PARTY LINKS AND SERVICES

Our Services may contain links or features provided by third parties.

We are not responsible for the content, accuracy, availability, policies or practices of third-party websites or services.

If you choose to access third-party websites or services, you do so at your own risk and should review their applicable terms and policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Mr. Basement Brand is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions between you and Mr. Basement Brand.

Shopify is not responsible for the products sold by Mr. Basement Brand or for the terms of transactions between Mr. Basement Brand and its customers, except as otherwise required by law or applicable Shopify policies.

SECTION 10 - PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be collected and processed by Shopify and its service providers in connection with providing the Services.

Please review our Privacy Policy for information about how personal information is collected, used and protected.

SECTION 11 - CUSTOMER FEEDBACK

If you voluntarily submit reviews, comments, suggestions, photographs, ideas or other feedback to Mr. Basement Brand, you grant us permission to use, reproduce, modify, publish and display that content for business and promotional purposes, subject to applicable law.

You represent that you have the necessary rights to any content you submit and that your submission does not violate the rights of any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.

We reserve the right to correct errors, update information or cancel orders when information is inaccurate, subject to applicable law.

If an order is affected by a material error, we will make reasonable efforts to contact the customer and provide appropriate options.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

(a) violate any applicable federal, state or local law;

(b) infringe upon our intellectual property rights or the rights of others;

(c) submit false or misleading information;

(d) interfere with the security or operation of our website;

(e) attempt to gain unauthorized access to our systems or accounts;

(f) transmit viruses, malware or other harmful code;

(g) impersonate another person or entity;

(h) use the Services to engage in fraudulent, abusive or unlawful activity; or

(i) otherwise interfere with another person's use or enjoyment of the Services.

We reserve the right to suspend or terminate access to the Services when permitted by applicable law if these Terms are violated.

SECTION 14 - TERMINATION

We may suspend or terminate access to the Services when permitted by applicable law.

Any provisions of these Terms that by their nature should survive termination will continue to apply after termination, including provisions relating to intellectual property, limitations of liability, indemnification, privacy and governing law.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational purposes.

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that the Services will always be uninterrupted, timely, secure or error-free.

We do not make warranties beyond those expressly provided by law or expressly stated by Mr. Basement Brand.

Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mr. Basement Brand, its owners, employees, contractors, service providers and affiliates will not be liable for indirect, incidental, special, consequential or punitive damages arising from the use of our Services or products, except to the extent such liability cannot legally be limited or excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mr. Basement Brand, its owners, employees, contractors, service providers and affiliates from claims, losses or expenses arising from your violation of these Terms or your unlawful use of the Services.

This provision does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with the policies referenced on our website, constitute the agreement governing your use of the Services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

SECTION 20 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under these Terms without our prior written consent, except where permitted by law.

Mr. Basement Brand may transfer or assign these Terms as permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed by the laws applicable to Mr. Basement Brand and its business operations in the State of Illinois, without regard to conflict-of-law principles.

Any dispute will be subject to the jurisdiction of the courts having authority over Mr. Basement Brand, except where applicable law provides otherwise.

SECTION 22 - CHANGES TO THESE TERMS

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 23 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Mr. Basement Brand
MR. BASEMENT, LLC

Email: mrbasementbrand@gmail.com

Business Address:
6616 W CERMAK RD, 

BERWYN IL, 

United States

Phone: +1 773-584-8939

Business Registration Number: 93-4153723